Roy Castle & Co
Roy Castle & Co is the trading name of Four Point Auto Care LTD. registered in England no. 08224043 vat registration no. 178550380
Roy Castle & Co is first and foremost a team effort. The business is owned by Roy and his wife Julie. On a day to day Roy is supported by Beth Twitchen who is responsible for all administration and reception. Beth is always to be found at the front of house reception desk ready to welcome all visitors.
Matthew Hobson is our experienced MOT tester and workshop technician. Matt has a broad range of knowledge and has proven himself an adaptable and valuable asset to the team.
Roy came very highly recommended by a work colleague, so thought I'd give him a go haven't been disappointed yet, I've turned up a couple of times as a distressed woman & he's always been very understanding, helpful & either sorted the problem there & then or asap. The bonus to Roy's company is they have courtesy cars, so that's always helpful when trying to juggle kids.
By Miss B
I bought a car from Roy a couple of months ago for my daughter. As it was her first car and she is a young driver I was worried about what I was buying. Roy put my mind at rest and assured me that it was a reliable car and I have not been dissapointed. There was no pressure to buy until I was happy. I would recommend this company as there customer service is excellent. Very pleased all round, thank you Roy and team.
By Kelly Bliss
Excellent service. Goes the extra mile in order to help, including investing in a new lift just to do my rear tyre!
By Dave Reynolds
Every single person at this garage is first class in customer service and politeness. I have no hesitation in recommending this garage for your car repairs, servicing or MOT’s. Roy and his team will go the extra mile to make sure that you are well looked after.
By Kelly Young
Roy’s garage simply put the customer first. Him and his team are diligent and knowledgeable, always giving you advice on preventative measures as well as dealing with current issues.
If you want honest and reliable servicing as well as general advice, this is the place to go.
By Carl-Eiler Rodrigues
Roy and the team went above and beyond for us this week! We initially had an MOT booked in for our campervan, but on the way had a coolant issue which meant we arrived half a day late and with additional work needed. Roy was brilliant start to finish, he even recommend local places we could eat whilst waiting for our vehicle and lent us a vehicle in the interim.
He also gave us advise on selling our Renault Megane and offered to sell it for us (we sold it privately with his good advice and got a good price). He remained completely transparent with us throughout working on our vehicle and even showed us the parts he'd be using etc.
Couldn't recommend enough!
By Sarah Singleton
Roy was very accommodating and helpful in assisting my first classic car purchase. Despite having limited mechanical knowledge, Roy was honest, transparent and thoroughly detailed in his assessment of all parts of the car. The car itself is from 1989, and Roy included a 6 month third party warranty. Roy has indicated he is happy to give ongoing support should any problems arise. A day and almost 200 miles after the purchase and the classic Saab 900 is running fine. I will report back in a few months time.
First purchase from Roy Castle & Co. Very impressed by their operation which is clean and tidy not all garages are. Friendly and professional staff. Nothing was too much trouble even when we got stuck on the M11 he stayed open longer on a Saturday so we could view the vehicle. They strive to look after you on a long term basis so hoping when the service and mot is due I will be returning.
By Austin P
We took our 19 year old’s car into Roy Castle & Co for a winter check. The whole experience has been brilliant. We were booked in with no problem, on the day the car went in on time and the check took around 25 minutes, at the end we received a free winter pack. Knowing that her car is in the best condition for the cold winter ahead is a great peace of mind. Especially as our daughter will be driving back and forth to work, a trip up to Cheshire and back to uni. Thank you Roy and team. I wouldn’t hesitate to recommend Roy Castle & Co in the future to family and friends.
By Emma Fone
Excellent service, great deal and a brilliant car. Would recommend buying a car from here.
By Stephen Gourd
My God, how is this for 7* service.
I break down on the motorway en route to an Sunday meeting with important clients who are themselves travelling in from all over the country.
I book a recovery truck to pick me up & take me to work but after send Roy a text to see if I can book the car in for investigation & repair.
What I got back was an instant reply and before the tow truck has even loaded my car Roy is with me to deliver a loan car and he instead of me travels with the tow truck & my car to his garage.
I get to my meeting with fifteen minutes to spare.
In the tow truck I would have not only been late but also stranded.
What a gent & top service on a Sunday morning to boot!
Thanks so much Roy!
By Stephen Gourd
Nothing but exemplary service from Roy and the team for pushing 15 years now - and suspect it'll be a lot more. Peerless service above and beyond too on those few occasions when really in a hole - and with reliance on my cars for business often 20-30k annually it's not surprising the odd 'act of God' intervenes at inconvenient moments. 220,000 miler 9-5 spinning sweetly for 10 years thanks to Roy's assiduous, realistic, safety conscious and fine value attention.
By Tim Powell
100% top team at Roy castle Cars...Roy, Gill and the entire team always go the extra mile...and then some, to make sure the customer is a happy bunny...I wouldn't take my Saab 9.5 tdi or my partners Fiat 500 anywhere else to get serviced or 'sorted' out ....keep up the good work...Brian and Nikki
By Brian Harris
Had brake discs and pads done on my Honda CR-V. One of the cheapest quotes so not sure what quality of service I'd receive. Well, it was far in excess of my expectation, first class, swift and completed as and when told it would be. On collection advice given on details of work done, condition of vehicle and how to care for the car for next 50 miles or so. When brought out of workshop a full valet had been done at no extra charge!! Very knowledgeable and friendly guy, well done.
By Paul Cottam
I've just had the pleasure of dealing with Roy of Roy Castle Cars who has once again gone above and beyond and exceeded my expectations. Thank you once again for all your help with my VW Golf and I look forward to dealing with you again in the future.
By Dan Martin